Last Updated: February 2026

Privacy Policy

Confused Apes LLC ("Confused Apes," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and SMS communications.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address
  • Usage Data: Information about how you interact with our website and services, including pages visited, time spent, and referral sources
  • Communication Data: Records of SMS messages, emails, and other communications between you and Confused Apes

How We Use Your Information

We use the information we collect for the following purposes:

  • SMS Notifications: To send requested follow-up information, appointment confirmations, and service-related updates via text message
  • Workflow Automation: To facilitate and improve the automation services we provide to your business
  • Account Alerts: To notify you of important changes to your account, service status, or system updates
  • Service Improvement: To analyze usage patterns and improve our website, products, and services

Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only in the following limited circumstances:

  • With service providers who assist in operating our business (e.g., SMS delivery, hosting), bound by confidentiality agreements
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of Confused Apes, our clients, or the public

SMS Opt-Out

If you have opted in to receive SMS messages from Confused Apes, you may opt out at any time by:

Replying STOP to any SMS message you receive from us.

After you send STOP, you will no longer receive SMS messages from us. If you wish to re-subscribe, you may reply START or UNSTOP to resume messages. For assistance, reply HELP or contact us directly.

Data Retention

We retain personal information for up to 2 years from the date of collection or last interaction, unless a longer retention period is required by law.

You may request deletion of your personal data at any time by contacting us at the information below. We will process your request within a reasonable timeframe, subject to legal obligations.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: